At Flexible Vehicles we are committed to giving you excellent customer service and treating you fairly. We are fully committed to providing the highest standards of client service and advice and we never forget that you have a choice of supplier and are grateful that you've chosen us.
Treating Customers Fairly (TCF) is a key principle set by the financial regulator the Financial Conduct Authority (FCA) to ensure that customers are treated fairly.
At Flexible Vehicles we adhere to the FCA's six guiding principles on how to engage with customers, these govern how we communicate with our customers, the level of service we provide and the fairness of our products, services and procedures.
Please visit our complaints procedure page.
Flexible Vehicles are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 738620
Registered in England & Wales with company number : 3252044 | Data Protection No : Z8390650 | VAT No : 68773184
Registered Office : The Dairy, Blakenhall Park, Bar Lane, Barton Under Needwood Staffordshire DE13 8AJ
Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. E&OE.
Copyright © 2021 Flexible Vehicles, All rights reserved.
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