I was going to give you a call when I’m free later this morning. Thank you for the excellent service and the haste at which you turned things around for us.
Much appreciated and look forward to a continued Working relationship.
All the best and thanks again,
Audi Q7 45tdi Quattro Black Edition Tip
Contacted these guys after being let down last minute on short term lease. Was looking for a Discovery initially. They let me collect a temporary car towards the end of lock-down and today as promised delivered me a brand new Q7. The whole experience has been excellent despite all the Covid issues. Yes they need to update their website ( its OK i am a developer :) ) but speak to them and you will find them first class. Thanks again
Thanks for the vehicle.
I have been leasing for 12 years now and dealing with you was a very smooth process.
I have to say the service from Adam was great.
Always prompt in responding to emails, delivered the vehicle when promised.
What more can one ask for.
Pro Optics Limited
Thanks for the e-mail.
The level of service I revived was of the highest standard.
I would recommend your company to anyone.
I will be in touch soon as I have some more business in the pipeline.
Go Brit Green
Everything is fine, Love the car and the service was fantastic!
I have already been referring you - even before the car was delivered!
I will let you know if I have any problems. Once again - thanks for being awesome!
Many thanks, we are delighted with the Juke and the service we received from both Flexible Vehicles and the vehicles dealership.
We would have no hesitation in recommending you to our friends & family.
I am very pleased with the vehicle and your service was excellent. I would certainly use you again if needed.
The car is great and the service by your company was excellent. Delivery of the car was as agreed and all is as I hoped it would be.
O: Concept Building Services (Southern) Ltd, Knockhundred House, Knockhundred Row, Midhurst, GU29 9DQ
All went well and car is top notch, many thanks for your complete service.
AAC Air conditioning & Refrigeration Ltd.
Thank you for the email.
We took delivery of our new Hilux on Monday during business hours, the vehicle was spotless and the handover straight forward, the collection of the old vehicle was delayed somewhat until 17:45 hrs that day, the driver experiencing issues getting here but there were no real problems.
Please pass on my thanks to Adam for his help in arranging the new vehicle and Flexibles position of getting in touch with us a good few months before the old contract was due to expire helped in the seamless transition from one vehicle to the other.
Oikos Storage Ltd
Thank you for your email, car received fine yesterday. I was pleased with the service as Adam was very helpful and patient whilst I decided on the model I wanted initially and also was very quick in getting quotes back to me.
Thanks again for your help
International Account Manager
Thank you for your email.
The delivery and level of service which was received was first rate. On delivery day, I received a call from the delivery gentleman early in the morning who gave me an indication of his arrival time. Upon arrival he was very pleasant and helpful and showed me around the car (inside and out) along with guidance on using some of the features on the car – which was very helpful.
I would be more than happy to recommend family, friends and colleagues to you going forward.
Senior Account Manager
The Health Insurance Group
Thanks for the email. Car arrived immaculate nice and early on the day which was brilliant.
Also great dealing with Phil and Adam and best of all such a great price. Definitely been mentioning your name around.
Just to say that I have been dealing with Flexible Vehicles for over fourteen years and every renewal with them has been handled in a very professional manner with any queries being dealt with immediately and efficiently.
I have just taken delivery of my new vehicle and from the collection of the previous vehicle to delivery of the new one the transaction has run faultlessly.
The business is a very friendly company to work with and over the past years I have never hesitated to recommend them to friends and business acquaintances and will continue to do so.
I would like to sincerely congratulate yourselves on the way you operate your business. It really is a pleasure to deal with yourselves where calm efficiency without undue pressure has been my experience-an experience which seems to be a rarity these days. I was recommended to you by another satisfied customer and I would not hesitate to do the same.
Flexible Vehicle Leasing has provided us with the capacity to excel in the fast moving environment in which we work. They have helped us to provide our staff with a good condition, clean and reliable vehicle to our exact specifications, as and when we need. They seem to be able to sort all of our problems and issues at the drop of a hat and nothing is ever to big a task for them. The most important part of our business is our staff, and Flexible provided us with their vehicles for the first 3 months of a new starters career within our firm; these new starters are always delighted with their vehicle and the service is second to none.
A Rodgers, C Rodgers Architects
We have been trading with Flexible Vehicle Rental for the last years. During this time they have supplied over 300 vehicles to us on Flexi-contract. Whatever the request a simple telephone call to the office and the friendly staff at flexible do the rest; on time, every time.
Mike Winyard - Facilities, Altodigital
The Mini arrived as promised; all went very smoothly and with no hassles.
Simon Gayler - BT Local Business
Having dealt with Flexible Vehicles for over three years, I can say the quality of the service and cars they have provided is second to none. Customer satisfaction is a big concern of the company, and this is always reflected in any dealings with Flexible. I would definitely recommend Flexible if you need a professional company to meet your car requirements.
Peter Cobley - Regional Account Director
Car arrived yesterday and I'm very happy. Minus a few glitches with regards to delivery which I understand were more to do with the dealer, your service has been excellent.
Sam Eason-Premier Care Scotland Limited
I cannot convey how easy this was with no stress and how very convenient for a full time worker. No walking around showrooms sheer bliss.
Just thought I would drop you a line to say thank you to you and your team for yet again helping with our fleet replacement vehicles. Your company has been a pleasure to deal with, communications and service of a very high standard and not to mention the vehicles which are excellent. I have been recommending you to my professional and personal contacts and will continue to do so.
Sarah Radley - Director Inksmoor Credit
I would like to confirm that I am very pleased with the service that I have received when ordering our recent new vehicles.
In particular Adam has been very helpful in liaising with our drivers to put together the vehicle that best suits theirs and our requirements he has also assisted with guidance on disposing of our old vehicles. You also were very helpful in co-ordinating the necessary paperwork to ensure delivery of our vehicle this week.
I am sure that we will using your company’s services again
Derek Orsborn - FD, Secure Health Ltd
My all round experience of your service can be summed up as exemplary!
From start to finish you have told me how things would progress and what would happen ............and they did!!
Brian Wynn - Coversure Insurance Service
Mercedes ML250 CDI
I have found your service to be the best experience regarding the 10 years I have sourced and contract hired cars. You showed great professionalism in dealing with my queries and delivered everything to the highest standard. I will definitely use your services again and will recommend you to other clients.
Anthony Lamont, Nathan Interactive Ltd
Absolutely fab experience, very helpful, keen price, and superb service levels with the delivery made within a few days of the initial query, many thanks.
Audi A5 Cabriolet
Flexible Vehicles were recommended to me and the service I have received has been excellent. From my initial enquiry through to delivery of the first vehicle, Vicky Strauss has been very patient with me and has provided comprehensive updates at every stage of the process. I have been impressed with the competitiveness of the quotes and have more vehicles on order with them. I will be recommending Flexible Vehicle Contracts to other companies that require leasing solutions
Helen Horton - SBZ Corporation Limited
I received my car today as expected. I’d like to thank Vicky and Adam and all the staff at Flexible for the excellent service they provide to Concept. I’d be delighted to recommend your company to any prospective client. We currently have six cars leased through Flexible and have a seventh pending delivery. As far as I’m concerned we need look no further for our fleet cars. Once again thanks very much for your help.
Liam Kelly - FD Concept Building Svcs L
Having had Flexible Vehicles recommended to me by my Financial Advisers (you must be good). I have to say the quality of service I have received has been exceptional. Vicky has made the normally time consuming and dull search for a car very easy. I can’t recommend Flexible Vehicles highly enough if you require hassle free motoring.
Andy McKay - GM Waterloo Quay Properties
I would like to say that it has been more than a pleasure doing business with yourself, you are a fantastic ambassador for flexible vehicles, from step one you have been honest, courteous and friendly.You have made the whole process of car leasing very smooth and easy and I can't thank you enough.I will certainly be using your services again at renewal time and I shall be asking for you personally. Once again many thanks for everything.
Mercedes E220 Estate
I would just like to say that working in a customer services led business it is good to deal with a firm that holds the same beliefs and principles as we do in terms of regular customer contact, competitive pricing and efficiency. I thank you for all your trouble & will certainly not hesitate in recommending your company.
Simon Shilton - Md Newton Fallowell
I've been very happy with the support you've provided me over the last few months and I appreciate the level of communication throughout the process. I will certainly recommend Flexible Vehicles to my friends.
After an initial trawl of the internet for the best price I could find I came across the Flexible Vehicle Group. The detailed quotation I received from Helen was excellent and nothing was too big an ask as I requested a number of requotes for extra's to be added. Nothing was too much trouble and the team at Flexible cannot be faulted for the service provided! My Audi A6 was delivered on time and over the first six months I have had to attend to no defects or raise any concerns at all.
Francis Turton - Vinden Partnership
I am enjoying the car, so far the process has been smooth and hassle free. I have no hesitation in recommending Flexible to anybody wanting a new car or vehicle lease.
Clive Blane - Kadfire Limited
Sarah and Helen, As mentioned car was delivered well in time yesterday and we are very happy with it. Tax disc arrived one hour later in the post. One of the reasons that Flexible got this contract was down to rapid and helpful response- Helen was on the phone to me minutes after I sent in my web enquiry. Your competitors were next day. Your prices are competitive but not quite the cheapest but you responded well to that and made the difference small enough not to matter based on your great service. Throughout the arrangement both Helen and Sarah responded very quickly, and positively to queries and changes and my special needs- also very friendly approach We only have small fleet 4/5 cars and the Citroen was the first from Flexible- based on this experience there will definitely be more, and I will certainly recommend you to others.
Just a quick note to say thank you very much, it has been great doing business with you and I hope I can use you again in the future. On a separate note can you please pass on my thanks and congratulations to your team - they are all excellent and a credit to you and your organisation. Assuming I get the £300 damage deposit back I would be grateful if you take off £50 and buy the guys a drink for me. Many thanks again and hopefully speak again. Please put me on your mailing list for future reference.
I'd just like to pass on my thanks to Helen for her help in organising my new car, we seemed to have a few obstacles thrown in our way in the process but Helen has been helpful, professional and great to deal with at all times, and 'all times' has extended well beyond normal office hours on several occasions. Definitely went the extra mile and will be passing on her contact details to any friends who are looking for a new car themselves. Once again thanks and best wishes to all at Flexible.
I think your service has been excellent, and the car was delivered in pristine condition. What was a tad annoying was Audi promising you an early delivery date then not delivering but other than that I have been giving your details out to anyone who is looking at new cars. Many thanks
Dr Jamie Nash
Just to say that it's just been delivered safely. I've taken it for a quick turn round the block and all seems to be excellent. It'll take a few days to get to grips with all the technology, but so far I'm delighted! So thank you for arranging this and I hope that it will be the start of a long relationship!
As always it has been a pleasure to do business with you.
Kevin Dolling - MD BT Local Business
Having had Flexible Vehicles recommended to me for my vehicle lease by one of their existing customers, I have to say the quality of service I have received has been exceptional and totally attuned to my needs as a prospective client. I would have absolutely no hesitation in recommending them to colleagues and clients going forward. Flexible are a pleasure to do business with.
I was very impressed with how quickly you dealt with our order, the cars were delivered the day after we ordered them from you. Incredible service. Both cars were just what we were looking for, so the timing was good. The pricing was competitive. I have already recommended your firm to several friends.
Steven Wardle - SDL Medical Limited
Range Rover Sport
Just a note to tell you that I am extremely satisfied with the service that Adam provided. He went beyond the call of duty to get the car I required on time. I shall be recommending Flexible Vehicles to friends and colleagues alike and look forward to doing business with you again in the near future.
I was extremely satisfied with the service provided by Flexible Vehicle Group. I found both you and your colleagues very helpful throughout the process for my vehicle lease, and would have no hesitation in recommending you to other business users that i am in contact with. The car is fantastic and i would like to thank Phil for his initial advice and recommendation.
Ben Ewan MNAES - Maunder Taylor
The car arrived as promised and it is exactly as described so thank you very much. As far as feedback goes I was absolutely delighted with the service and please pass on my thanks to your delivery driver as he took the time to show me the controls and he even programmed my phone into the Bluetooth.
Steve Sutton - Murray & Willis Limited
Thanks for all your help in finding my car. I have been more than happy with the service received from Flexible Vehicles. All of the staff have been very polite and friendly, particularly Vicky who was my main contact. Everything was dealt with efficiently and professionally from start to finish. I have already recommended your company to a number of my friends and look forward to doing business with you again!
Bridget Singh - QC Packaging Films Ltd
Thank you for all yours and Helen's help in supplying the Honda Insight on Personal Contract Hire. I cannot give enough praise for the service I received - from my initial enquiry to Helen and the detailed competitive quote, through to the order, finance and delivery. At every stage I received quality service and advice with the special helpful touches of contacting me by text at important stages of the process (when forms needed completing) and putting me in touch with previously recommended GAP insurance suppliers. Thank you both very much for all your help - the best experience I've ever had in the finding/supply of a car - and the best customer service (there is no comparison between the quality of your service and that of my local main dealers - Honda and others). All this means that when I need another vehicle - I'll be back - and I've already started recommending you to colleagues/friends.
Mercedes B180 CDI Sport
May I take this opportunity to thank you for all your help in providing my wife with the B Class 180 CDI Sport model through your company. The level of service and communication throughout the whole of the transaction was second to none. Unlike my previous experiences of dealing with the franchised car dealers directly I can only say your personal on hand touches of expertise and going that extra mile to assist my every whim are much appreciated. I look forward to working with yourself and your company again in the near future and will happily recommend your company to anyone I come across requiring a new car.
Darren Singh - QC Packaging Films Ltd
I would like to say that my dealings with Flexible have been extremely good in every aspect. Your customer service is friendly and efficient, there was no being kept on hold or passed from person to person which is what you normally get with customer service in the UK. It was a pleasure to deal with you and I have no doubt that I will do so again in the future.
The C1 is superb, I LOVE IT!!! It is nippy and easy to park and really fun to drive, its just a shame that I can't see the twinkly led's from inside - I have to park on my drive facing the window to see them on LOL!!
Thanks to you and Phil for finding my dream car.
Thanks for your help in sourcing the car. Excellent and friendly service and will be looking at doing business in the future.
David Coleman - Fluent Communications
With regards to the service we receive from Flexible, we have been dealing with you for sometime now and would rate your service as excellent. Always a quick response and you go out of your way to help in any situation.
Whitehead Estate Agents
Audi A4 Avant
I drove my lovely audi for the first time today - absolutely love it!!
From the start you have been so great to deal with, very friendly , honest and helpful. I would definitely recommend you to anyone who was interested in leasing a vehicle. Can't believe it was all so easy and so quick to arrange!Thanks again for all of your help.
With very best wishes
Jude Heron Interiors
BMW 116D M Sport
I was recommended to your Company by a colleague, who had used your Company before and was suitably impressed and gave me the number.
From day one, you listened to my needs and due to the tight time constraints, soon listed various vehicles. As I was unsure whether to lease to to buy, you were soon at handto obtain quotes on both which then made our decision easy. Once the decision was made, your colleague, stepped in for a seamless service and the car was delivered on time
and ticked all the boxes. Thank you and I would gladly recommend you and your Company to any other customer.
Liz Milsom Properties
This is the 3rd vehicle we have ordered from Flexible and have found Vicky to be extremely patient, knowledgeable and friendly. We have changed our mind frequently and Vicky has been quick to source our quotes and point out the good and bad bits on each. She always goes the extra mile. Adam provided cover for Vicky when she was away and knew exactly what point we was at with our order and this helped the process continue smoothly.
Danni Purton- Parachute IT Ltd